Frequently Asked Question
Admin - Cannot Login
Last Updated 8 years ago
All our stores are protected from "Brute Force" attacks.
A Brute Force attack is an automated process of repeatedly attempting to login with guessed and commonly used passwords.
The store admin will provide you with 3 opportunities/chances to enter the correct Admin Username/Password for your store.
If you enter your Username/Password incorrectly 3 times the store will block your IP address for 1 hour.
Every time you attempt to login within the blocked hour the store will reset the timer resulting in a wait of another hour.
If you have entered your login information incorrectly 3 times and are blocked, please stop attempting to login and wait out the hour period from your last unsuccessful attempt.
A Brute Force attack is an automated process of repeatedly attempting to login with guessed and commonly used passwords.
The store admin will provide you with 3 opportunities/chances to enter the correct Admin Username/Password for your store.
If you enter your Username/Password incorrectly 3 times the store will block your IP address for 1 hour.
Every time you attempt to login within the blocked hour the store will reset the timer resulting in a wait of another hour.
If you have entered your login information incorrectly 3 times and are blocked, please stop attempting to login and wait out the hour period from your last unsuccessful attempt.